The insurance industry is still overwhelmingly manual. From brokers to carriers, much of the daily workload is built around emails, PDF attachments, spreadsheets, and repetitive human verification. For decision makers, the question is not whether to automate, but how to sequence automation efforts so that operations become predictable, efficient, and customer centric.

WhiteBlue provides the following 5-step roadmap guides banking and finance leaders through an AI-first transformation, with an emphasis on strategy, technology, talent, and governance & compliance.

Retrieval-Augmented Generation (RAG) is a technique that can be used to feed enterprise-specific knowledge to a Large Language Model (LLM)

Small Language Models (SLMs) are quickly emerging as a practical alternative to their larger counterparts, offering plenty of benefits.

Through Function Calling, Azure OpenAI allows you to use AI and APIs to create richer, seamless experiences.

Function Calling is a GPT feature used to feed the model dynamic data. This can be used as the context to generate relevant content.

Responsible AI (RAI) is a concept that addresses the ethical considerations and societal impact of AI technologies.