Customer Relationship Management (CRM) is vital for every business.
In today’s world, businesses need flexible solutions tailored to their unique needs. For example, banking customers may prioritize lead management and onboarding over maintenance solutions.
Key Features of FieldZapp
Enable seamless communication between your field service team and customers to complete tasks on time with higher CSAT.


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Appointments at a glance
Field service executives are presented with a comprehensive at-a-glance overview of their daily tasks, appointments, and pending assignments. This feature ensures that executives are well-informed and can plan their day effectively, contributing to better time management. They can view real-time updates on the status of ongoing tasks, new appointments, or changes in the schedule.
Detailed View
Viewing details of an Appointment is a cornerstone feature in FieldZapp, revolutionizing the way to manage and execute on-site services. It significantly improves the overall productivity of field service operations by providing Executives with the information they need at their fingertips. This reduces downtime, minimizes errors, and ensures that every job is completed efficiently.
Customer Location Mapping
Customer Location Maps leverages real-time geolocation data to provide accurate and up-to-date information about the customer's address. This ensures that field technicians can navigate to the correct location with precision, reducing travel time and improving overall efficiency. Seamless integration with appointment details ensures that technicians can access the Customer Location Map directly from the appointment screen.
Upload Documents with Ease
In the realm of field service management, the ability to upload within a dedicated mobile application is a critical component that facilitates seamless communication and documentation between field executives, the back office, and customers. FieldZapp allows Field executives to capture and scan relevant documents directly from their mobile devices.

Transform Your Business with FieldZapp
Explore what FieldZapp can do for your organization.
Features
Significant reduction in Service Time to end Customers.
Effective Planning to optimize Field Force Bandwidth.
Real Time Service Levels for better Governance.
Usable in remote areas with limited network coverage.

Transform Your Business with FieldZapp
Explore what FieldZapp can do for your organization.
Features
Significant reduction in Service Time
to end Customers
Effective Planning to optimize
Field Force Bandwidth
Real Time Service Levels for better Governance
Revolutionize Your Development Process